A successful partnership boils down to three things:
communication, structure and the best person in the right job. Communication
must be regular, open, non-assumptive, listening-based communication in order
to maintain a foundation of respect and collaboration. Equally important is
creating a mutually agreeable structure so that all partners understand their
roles. Lastly, is to identify the
specific talents of the each partner and put them in the best position to
leverage these talents.
CommunicationSuccess lies in staying aligned and not falling into the non-communicative trap, is usually the first critical error that destroys partnerships. Communication continues to be one of the biggest obstacles for all business partners.
You probably ‘talk’ to your partner, however you might feel
that you talk to them without address those critical issues, because you just
don’t want to start a problem. But that doesn’t mean you’re communicating. True
communication involves active listening; it’s about being open and
non-assumptive. It’s essential that you hear your partner and understand
his/her point of view on the business.
As partners, you should meet regularly with a clear agenda
and defined objectives. If you have a board of directors, you include them.
Either way, this regular meeting should be a coming together with the purpose
of discussing vision, strategy, execution, implementation and plans. From the ownership perspective, a regular
meeting like this creates trust and unity. It also creates an environment to
have deep discussions and sometimes confrontation in a safe environment with
the partners and key persons involved. You emerge with a clear set of shared
goals, values and direction for the company. This ownership meeting is a place
to practice authentic regard for your partner and acknowledge each other’s
contribution. Like most people partners need validation and appreciation and
the best way to receive it is to create an environment to facilitate correct
air of sharing and growing.
Structure, Structure,
Structure
Next to lack of communication, the lack of structure is the
second biggest obstacle facing business partners. By creating a structure this
allows a regular venue to communicate as owners out of the business. Furthermore, you define specific roles in the
organizational structure so that you know who does what and who reports to whom.
The “owner” is not a position in an organization. Sure, you
can get by with calling yourself that with your first or second employee, but
as you grow -- and particularly when you have a partner -- getting organization
and ownership clarity is critical. When you’ve defined responsibilities, each
of you is freed to excel with purpose and direction.
You both can’t be CEO's
Co-CEO’s just don’t work. But, there’s always an exception
to the rule – but it is not recommended. It seldom works and you can avoid a
lot of difficulty by accepting it. Someone has to take on the chief leadership
role and the other partner or partners need to report to them to replicate the
proper structure. Do you have a
formalized system to identify the ‘best’ person with the ‘best’ talents to
assume the role of the CEO?
Being in a business partnership presents challenges,
especially when you add the emotional aspects of a family or friend
relationship business logic seems to evaporate from the conversation. But if you share similar values and vision,
if you meet regularly as owners, create a united leadership and have clarity
and agreement in your organizational structure, you’ll have a very strong
foundation from which to grow your business.
What is your Exit
Strategy?
When does your Exit Planning start? Answer: The day you start your business.
Attorneys practicing Business Law have large billable hours
from unhappy business partnerships that fail to properly plan for selling,
transitioning or exiting the partnership.
Statistics prove that the majority of businesses fail to survive past
five years, so why not have an Exit Strategy plan in place to make allowances
for this provision?
Have a plan or strategy in place for the “5-D’s” in Exit
Planning:
·
Death
·
Disability
·
Divorce- Personal
·
Divorce- Business
·
Departure (or retirement)
It is also recommended that you sit down with your Financial
Advisor, your Attorney, your CPA and your Business Coach annually. This annual
review includes scrutiny of your:
Partnerships Agreement, Wills, Key Person Insurance, Buy-Sell Agreement,
Exit Plan, Directors and Officers Insurance, Differed Compensation Plan, Long
Term Disability, and Retirement Plan.
When was the last time you updated YOUR Plan, and make
the provisions for “What If . . . .”
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