Maybe you’ve heard that in relation to business ownership
as well: “Having a business is like eating an elephant.” Over the years, I’ve
worked with business owners from many different industries, with businesses of
all shapes and sizes. There is a common sentiment when we begin working
together, and it goes something like this:
“There’s just too
much! I need to make sure my clients are taken care of. I need to make all the
sales calls. I constantly worry about making payroll. I need to talk to the newspaper about the
advertisement. I need to make sure the bills get paid. And finally I have to
perform a small miracle to get my employees to show up to work on time and do
their jobs. How can I possibly do all that? I don’t have time to sit down and
develop all these systems, scripts, forms and standards. It would take me a
solid six weeks of work just to get this place organized!”
Does that sound familiar? Can you hear some of yourself in
all that chaos? You’re not alone. Every business owner since the beginning of
time has struggled with how to do it. How do they develop their business, when
they can barely get it to run in the first place?
I’m sorry, but I have some bad news for you. You can’t. You
will probably never find the time to do it all, if you’re focused on how to do
it. Why? Because your focus is off. It doesn’t matter how many times you
release your 'arrow of good intentions', you’ll never hit the target if you’re
not aiming at it. Oh sure, you may get lucky every now and then, and hit the
target out of sheer luck. It happens. But you’ll never achieve consistent,
predictable results if you don’t take careful aim each time.
You Can’t Hit a
Target if you’re Aiming at the Sky
At the risk of seriously mixing my metaphors, that’s why you
can’t eat that elephant: your aim is off. It’s not about how. It’s about WHAT.
The problem is not how to eat the elephant. It’s identifying the elephant in
the first place. Once you’ve identified the elephant, then you can focus on
having a system to prioritize where you’re going to start.
Take small bites out of your elephant. Take the right
bites. But most importantly, determine what your elephant will look like when
you’ve eaten the whole thing this will help keep you focused on the results,
not the work.
You need a vision of what your business will look like when
the elephant has been eaten. Without the vision, nothing you do in your
business will make much of a difference. You may make some small changes, and
you may even see some good results of those changes. Everyone gets lucky, once
in a while. But without the vision, your business will never truly become a
great business. You have to stop focusing on the work, and start focusing on
the results.
What is your Vision
of your business? What do you want it to look like?
As the business owner, your most important job is the
development of your VISION. That’s it. It’s not taking care of your clients,
it’s not making sales calls, it’s not advertising your services, it’s not
paying the bills it’s not even managing your employees. Your job, your most
important role, is defining what your business will look like when it’s
finished, and effectively communicating that with your staff.
In our Mentoring Programs we get owners working on their
business VISION– this is a a real struggle for most people. You start by
focusing on the WHAT. WHAT is the product or service going to do for your
client? WHAT will it look like? WHAT is your guarantee to your customers? HOW will you keep your employees focused, owning the common VISION and come to work
every day committed? We keep you focused
on the results, not on the work.
Now you might be thinking, “I have a Vision for my business,
but my employees aren’t helping me achieve it!”; of course not. If your
employees aren’t helping you achieve your Vision, it’s because you haven’t
effectively communicated nor have you devised a Vision that is a shared Vision.
They can’t help you hit the target if they don’t know the Who, What, How, Where
and Why about the target.
Approach that Elephant
Strategically
To determine what bite you need to take first, you need a
Strategic Plan. With a clearly defined strategy, only then can you choose Where
and When to start. With a clear plan you can develop a system for prioritizing?
Without that system, you’ll get stuck in reactive rather than proactive mode. Furthermore,
without a system you cannot prioritize. You have to know How and When to pick
and prioritize your battles.
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