According to a Microsoft survey of 38,000 people in 200
countries, on average, people spend 5.6 hours each week in meetings and 69
percent of those surveyed feel meetings aren't productive. That's a lot of
wasted time.
Here's the thing: with the right intention and structure,
meetings can be highly productive. Really, they can! They are an integral part
of how you can infuse effective communication throughout your business, and how
you can ensure employee cooperation, buy-in, and focus toward your business
goals.
Here is an outline of some basic points about how to conduct
productive and inspiring staff meetings at all levels of your organization.
Types of Meetings
What kind of meetings should you have in your business? How
often should meetings take place? Who should be involved in the staff meetings?
Some basic staff meetings include:
- Employee Development Meetings
These meetings occur between
a manager and their direct reports. They can help managers address employee
issues such as inadequate performance or negative attitudes. They can also help
facilitate the growth and success of individual employees.
- Department Meetings
These meetings take place between all members of a given
department. They help maintain a coherent team atmosphere and keep everyone on
track and on the same page moving forward.
- Company Meetings
These involve every member of an organization. They help the
business owner ensure that everyone in the organization gets essential
information in the same forum. They are similar to Department Meetings but on a
larger scale.
- Strategic Planning Meetings
These meetings can occur within or between departments, can
involve managers and/or employees, and are generally geared for the purpose of
working on specific business development goals and strategies.
- Financial Review and Analysis Meetings
These meetings might involve a business owner, CEO and CFO
(and possibly an outside accountant and Coach) who carefully review key financial reports
to direct and inform their management decisions in the business.
The same Microsoft study we mentioned above found that the
most common productivity pitfalls in the workplace are unclear objectives, lack
of team communication and ineffective meetings. Regardless of what kind of
staff meetings you choose to incorporate into your business, if you follow a
basic set of guidelines and standards, you can turn them into extremely
effective and productive activities.
Effective Meetings:
1- Have
a clear purpose. Everyone in the meeting should know what result the meeting is
supposed to produce, and why their participation is necessary. Whenever
possible, the purpose of the meeting should be connected to the overall goal of
the business, which can help keep everyone connected to that vision and how
they fit into it.
2- Follow
a defined agenda. This includes (at a minimum) the time and duration of the
meeting, the specific issues or ideas to be addressed, and any required
resources or documents to bring to the meeting. Make sure that this information
is shared with all attendees well in advance to ensure everyone is prepared and
can get right to the heart of the matter at hand.
3- Be
action oriented. If you walk away from a meeting without clearly defined next
steps, you haven’t done it right. Make sure your meetings include a follow-up
plan that makes it very clear how each of you and/or the project will move
forward, along with due dates for each step in the plan. Having a meeting just
for the sake of having a meeting might be acceptable when getting together with
an old college buddy or a group of friends for a sporting event, but staff
meetings in your business must help drive the business forward.
4- Have
a facilitator for each meeting (not the meeting organizer or speaker), someone who assumes accountability for keeping
the meeting focused, on-track and on-time. This person could also be the note
taker who can disseminate the key points of the meeting and keep track of carry
over items for follow up. You might also have the meeting recorded so that
others can listen in as needed after the event.
Staff meetings should essentially be a collaborative effort
and should invoke the participation of everyone involved. The best meetings at
all levels of an organization are energizing and motivating, as well as informative.
When conducted properly, staff meetings will support your
progress toward your goals and be an important part of your company culture.
Our clients who direct their attention and intention into creating effective
staff meetings in their business experience increased levels of communication,
productivity, accountability and cooperation. They really can serve as a
catalyst to move your business forward; it’s all in how you approach them.
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